Sugar Professional is a flexible CRM solution that provides a single view of customer interactions across sales, marketing and service. Sugar Professional improves business performance by offering best-in-class campaign management, opportunity tracking, account management, sales forecasting and customer support capabilities while delivering advanced reporting and collaboration tools.

What is Sugar CRM?

SugarCRM is a commercial, open source customer relationship management (CRM) tool designed for companies of any size. The award-winning SugarCRM helps organizations manage interactions with customers throughout all departments. SugarCRM is loaded with features designed to increase the success of marketing efforts and ultimately increase sales. Because every business has different needs and objectives, SugarCRM offers a number of flexible solutions.

SugarCRM Features

• Sales Automation – Communicates sales data amongst all employees and aid in creating a focus on the most profitable market segments.
• Marketing Automation – Effectively create, manage, deploy and evaluate your marketing campaigns.
• Customer Support – Provides a portal to centrally manage all customer related issues.
• Reporting – Converts marketing and sales data into useful information used to improve upon current and future campaigns.

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